Current vacancies

We are currently looking for a Senior New Business Administrator to join our Customer Services New Business Department.

Reporting to the New Business Manager, the role is responsible for overseeing and processing high risk and PEP applications ensuring all regulatory, AML/KYC, and company requirements are met across multiple jurisdictions. The role provides senior-level administrative support, acts as a point of escalation for complex or high risk cases, and supports the delivery of high service standards while contributing to process improvement.

The main duties for the role holder will include:

• Review and quality-check documentation to ensure accuracy, completeness, and compliance with AML/KYC and multi-jurisdictional requirements.
• Deliver accurate and timely administration of transactions, ensuring compliance with regulatory standards and internal controls to maintain service integrity.
• Maintain data quality and integrity across all systems by following established procedures and escalating discrepancies promptly.
• Prioritize workload effectively to meet service level agreements and customer expectations, adapting to changing demands and deadlines.
• Identify and escalate operational risks, errors, or breaches to safeguard compliance and prevent financial or reputational impact.
• Support continuous improvement by suggesting process enhancements and participating in initiatives to increase efficiency and reduce risk.
• Collaborate with colleagues and stakeholders to resolve queries and deliver a seamless customer experience.
• Keep up-to-date with regulatory requirements, internal policies, and best practice to ensure ongoing compliance and professional development.
• Contribute to a positive team culture by sharing knowledge, supporting peers, and promoting accountability and high standards.
• Sign off Higher Risk Applications along with PEP, Complex & high value cases.

To ensure that this role is carried out to the desired level, the successful candidates will need to demonstrate the following skills and experience:

• Extensive understanding of life assurance products and onboarding processes.
• Strong knowledge of AM, CDD, FATCA & CRA along with offshore regulatory requirements.
• Proven experience in a regulated financial services environment, processing and onboarding high risk new business applications adhering to regulatory frameworks.
• Experience conducting enhanced due diligence checks and risk assessments for high risk, complex & politically exposed individuals.
• Excellent attention to detail and accuracy in high-risk decision-making.
• Ability to prioritize and manage complex workloads under pressure.

If you, or you know someone who is interested in applying for this position, please forward your current CV with a covering letter to careers@ifg-ltd.com

We encourage and welcome applications from people with diverse backgrounds because we embrace diversity and inclusivity within our business.

The closing date for this vacancy will be 29 May 2026.